Osler Bluff Ski Club (“the Club”) is committed to excellence in serving all individuals including people with disabilities.
The purpose of this Accessible Customer Service Policy is to fulfill the requirements set out in Part IV.2 of Regulation 191/11 (formerly Regulation 429/07) of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and to establish a policy for the Foundation that governs the provision of its services to persons with disabilities.
These policies and procedures apply to all services that are delivered by the Club in the Province of Ontario, by any means including, but not limited to, services in person, by telephone, electronically, by mail, visually, orally or by written means.